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Intermittent issues on VPS and Dedicated Servers

Opened on January 18th, 2022 7:12 am GMT, last updated January 18th, 2022 12:43 pm GMT
Resolved

We have closely monitored the services on the server and the resources are now stable.

The issue is now resolved and you should not face any issues related to this server. Please feel free to contact our support team for any further assistance.

Posted January 18th, 2022 12:43 pm GMT

Monitoring

The issue was identified and fixed by our Network Administration team. The services are now up and running. You will not face issues while sending emails.

However, for website and control panel access issues, we request you to watch this (https://pulse.myorderbox.com/issue/948) thread for further updates.

We are actively monitoring this to avoid any further downtime.

Posted January 18th, 2022 9:37 am GMT

Investigating

We are currently facing connectivity issues on VPS and Dedicated servers due to which you might face intermittent issues while:

  1. Sending emails
  2. Accessing the Website on a browser
  3. Accessing the cPanel/WHM Panel

Our server and network administration teams are working towards resolving the same on priority. While we actively work towards restoring the services, we request you to watch this thread for further updates.

Posted January 18th, 2022 7:12 am GMT

Affected Services

  • Dedicated Hosting
  • VPS