As a part of today's investigation, we have identified that there was a malfunction with the network device. In order to fix this issue, we will be upgrading the software's version on the device.
The details of the upgrade can be checked in the link shared below: https://supportportal.juniper.net/s/article/EX-How-to-upgrade-the-software-version-for-an-EX-Series-Switch-Virtual-Chassis-environment?language=en_US
The maintenance activity will be carried out for an hour, during which services like Shared hosting and Email hosting services will be impacted.
We thank you for your continued support and use of our service. Please reach out to our support teams for any questions or concerns.