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Issue with Free, Business and Enterprise emails

Opened on May 11th, 2022 5:58 am GMT, last updated May 11th, 2022 1:22 pm GMT
Resolved

The issue is now resolved and you should be able to access all the email services on our servers.

Please feel free to contact our support team anytime if you need any help.

Posted May 11th, 2022 1:22 pm GMT

Monitoring

We identified that the issue was caused due to a sudden spike in DB connections. The issue is now fixed and the email services are fully functional.

Our Server Administration Team is actively monitoring the server. We will post further updates on this thread regarding the issue.

Posted May 11th, 2022 7:37 am GMT

Investigating

We are facing intermittent login issues with our Free, Business and Enterprise email service, due to which you might encounter the following errors as :

  • Accessing Webmail
  • Sending and receiving emails
  • Searching and renewal of respective orders in Control Panel

Our System Administration team is actively working to restore services. An update will be provided to this thread as soon as additional information is available.

Posted May 11th, 2022 5:58 am GMT

Affected Services

  • Email Hosting