We can confirm that this issue is due to network connectivity on servers hosted in Austin DC. Since the impact has extended to hosting services as well, we are closing this pulse and consolidating updates for both services on https://pulse.myorderbox.com/issue/987
On further investigation, we could confirm network issues with our Austin DC due to which our mailing services as well as hosting services are impacted.
You will face issues while:
Accessing the Website on a browser, Accessing the cPanel/WHM Panel, Accessing webmail, Sending and receiving emails.
Our team is currently working on it and we shall keep you updated on this thread with further details.
We are currently facing some issues with our mailing servers. You might face issues with sending and receiving emails.
Our System Administration team is actively working to restore services. An update will be provided to this thread as soon as additional information is available.