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Issues on Multiple Reseller Linux Hosting Servers.

Opened on April 18th, 2022 5:09 am GMT, last updated April 19th, 2022 5:02 am GMT
Resolved

We have been closely monitoring the services across these servers and are not seeing any issues with the service as of now.

The issue is now resolved and you should be able to access all the services on our servers.

Please feel free to contact our support team anytime if you need any help.

Posted April 19th, 2022 5:02 am GMT

Monitoring

There was a hardware issue which has now been rectified from the backend by our Server Administration Team. The services are now functional.

We shall continue to actively monitor the server and will post further updates on this thread regarding the issue.

Posted April 18th, 2022 2:22 pm GMT

Identified

Our server administration team is trying to boot the server from the Raid controller and are actively monitoring this to get the services restored.

We shall continue to update the thread with additional information in regular intervals.

Posted April 18th, 2022 10:58 am GMT

Identified

We are noticing network connectivity issues while trying to access our host node due which the services are impacted.

Our Network Teams are actively working to fix the network configurations. An update will be provided to this thread as soon as additional information is available.

Posted April 18th, 2022 7:33 am GMT

Investigating

We are facing connectivity issues across a few of our Reseller Linux Hosting servers due to which you might face issues while:

Accessing the Website, Emails, and DNS.

Accessing the cPanel/WHM Panel.

Our Server Administration Team is working to restore services. An update will be provided to this thread as soon as additional information is available.

Posted April 18th, 2022 5:09 am GMT

Affected Services

  • Linux Web Hosting

Affected Servers

  • bh-32.webhostbox.net

  • bh-12.webhostbox.net

  • bh-33.webhostbox.net

  • bh-14.webhostbox.net

  • bh-16.webhostbox.net

  • bh-49.webhostbox.net

  • bh-50.webhostbox.net

  • bh-53.webhostbox.net