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cPanel License issue on our VPS and Dedicated servers

Opened on April 13th, 2022 5:22 am GMT, last updated April 13th, 2022 2:56 pm GMT
Resolved

We have been closely monitoring the cPanel License issues across this server and are not seeing any of them as of now.

We are considering this issue as resolved. Please feel free to contact our support team anytime if you need any help.

Posted April 13th, 2022 2:56 pm GMT

Monitoring

The issue has been identified and fixed by our System Administration team and cPanel/WHM is now accessble for all the servers now.

Our Server and network administration teams are actively monitoring the services to avoid any further downtime.

Posted April 13th, 2022 8:21 am GMT

Investigating

We are currently facing cPanel License issues on our VPS and Dedicated servers due to which you might face following issues:

  • cPanel License expiry warnings
  • Accessing cPanel and WHM interface
  • Sending and receiving emails on Webmail

Our server team is getting this checked with the cPanel team and we are working towards resolving the same on priority. While we actively work towards restoring the mentioned services, we request you to watch this thread for further updates.

Posted April 13th, 2022 5:22 am GMT

Affected Services

  • Dedicated Hosting
  • VPS