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Intermittent issue with Orderbox DNS Record Propagation

Opened on April 10th, 2022 4:30 pm GMT, last updated April 11th, 2022 6:04 am GMT
Resolved

We have closely monitored the services to ensure there are no further disruptions of services.

Kindly feel free to reach out to the support team in case of any further concerns.

Posted April 11th, 2022 6:04 am GMT

Monitoring

Our system administration team identified the network glitch that caused the issue and fixed the same. The DNS services are now operational.

We shall continue to monitor the services and update this thread with further details in next 24 hours.

Posted April 10th, 2022 6:23 pm GMT

Investigating

We are currently facing an issue with our default Orderbox DNS zone impacting website resolution or any services that are dependent on the DNS.

Our System Administration team is currently investigating this issue and we will update this thread with additional information once available.

Posted April 10th, 2022 4:30 pm GMT

Affected Services

  • OrderBox