Delay on SmartCollect Auto-NEFT Payments

We are glad to inform you that the issue has been resolved by the payment processor.

Funds transferred through Auto-NEFT method should now be credited to your reseller account as per banking hours.

You may reach out to the billing team in case of any concerns.

We are experiencing a delay in adding funds via the SmartCollect Auto-NEFT feature. The payment processor is already working towards resolving the issue at the earliest.

Until then we recommend you to continue using UPI, RuPay Debit & QR Code through the Ccavenue and Payu gateway with Zero Transaction Fee. For this, you may go My Billing > Add Funds and select the "CCAvenue - UPI, RuPay Debit, QR Code" or "Payu.in (UPI and Rupay Debit)" from your panel. Funds will be automatically added to your account.

We regret the inconvenience caused to you. We will update this thread as soon as further information is available.