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Issue on few of our Windows hosting servers.

Opened on February 15th, 2022 11:21 am GMT, last updated February 16th, 2022 1:18 pm GMT

Resolved

We have been closely monitoring the services across this server and we see that the services are stable.

Please feel free to reach out to our support team for any further concerns.

Posted February 16th, 2022 1:18 pm GMT

Monitoring

Migration of the server bhin-pp-wb4.webhostbox.net is completed by our System Administration team and all the services are now up and running fine.

Our Server Administration team is actively monitoring the server to avoid any further downtime. We shall post further updates on this thread regarding the issue.

Posted February 16th, 2022 7:01 am GMT

Identified

Our System Administration team has identified the cause of the issue. We will be migrating the data of the server bhin-pp-wb4.webhostbox.net to a new server with better hardware.

During this period you may face server slowness due to resource consumption for live migration. We will continue to closely monitor our services and share updates based on our observations in the next 24 hours.

Posted February 15th, 2022 2:00 pm GMT

Investigating

We are facing connectivity issues across a few of our Windows Servers due to which you might face issues while:

Accessing the Website on a browser

Sending or Receiving Emails

Accessing the Plesk Panel

Our Server Administration Team is actively working to restore services. An update will be provided to this thread as soon as additional information is available.

Posted February 15th, 2022 11:21 am GMT

Affected Services

  • Windows Web Hosting