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Issue on few of our Shared Windows servers

Opened on February 10th, 2022 9:08 am GMT, last updated February 11th, 2022 5:49 am GMT

Resolved

We have been closely monitoring the services across this server and we see that the CPU load has been cleared.

Please feel free to reach out to our support team for any further concerns.

Posted February 11th, 2022 5:49 am GMT

Monitoring

The issue has been identified and fixed by our System Administration team and the services are now up and running. An increase in CPU load on the server caused the outage which is now rectified.

Our Server Administration team is actively monitoring the server. We shall provide you an update in 24 hours on the same thread.

Posted February 10th, 2022 2:00 pm GMT

Investigating

We are facing connectivity issues across a few of our Windows Servers due to which you might face issues while :

  1. Accessing the Website on a browser

  2. Sending or Receiving Emails

  3. Accessing the Plesk Panel

Our Server Administration Team is actively working to restore services. An update will be provided to this thread as soon as additional information is available.

Posted February 10th, 2022 9:08 am GMT

Affected Services

  • Windows Web Hosting

Affected Servers

  • mdin-pp-wb4.webhostbox.net

  • sdin-pp-wb1.webhostbox.net

  • bhin-pp-wb4.webhostbox.net