Issue while sending emails from Free, Business and Enterprise Package

Our mail operation team has cleared the backlog and fixed the issue which is running seamlessly now. The issue is now resolved and you should be able to send and receive emails on our servers.

You should not encounter issue with emails anymore. Please feel free to reach out to our support team in case of further issues related to this.

Our System Administration team has identified that the issue occurred due to queuing on one of our Mail storage servers. The congestion on the outbound email queues is now clearing successfully. You should now be able to send emails without any alarming delay.

However, we are still monitoring our server statuses and queues to ensure efficient deliverability. Queue clearing is under progress which will gradually complete in the next few hours.

We will share further updates based on our observations in the next 24 hours.

We are facing issues with our email order management infrastructure (Free/Business/Enterprise) due to which, you might encounter issues with delayed email delivery.

Our System Administration team is actively working to restore services. An update will be provided to this thread as soon as additional information is available.