Intermittent issue with delay in Outgoing Emails on Shared Linux Hosting

We have closely monitored the outgoing email services on the shared servers and they are now stable.

The issue is now resolved and you should not face any issues while sending emails from the servers. Please feel free to contact our support team for any further assistance.

Since our last update, we noticed alerts on a few of our email queues. Those congestions are now cleared and emails will deliver without any alarming delay.

We will continue to closely monitor our email services and share updates based on our observations in the next 24 hours. We appreciate your cooperation and patience during this time.

The congestion on the outbound email queues is now clearing successfully. You should now be able to send emails without any alarming delay.

However, we are still monitoring our server statuses and queues to ensure efficient deliverability. Queue clearing is under progress on the servers which will gradually complete in the next few hours.

We will share further updates based on our observations in the next 24 hours. We appreciate your cooperation and patience during this time.

Our teams have worked to drain the congested queues by rerouting the mails from another server location. We have noticed the delays have now decreased significantly and should deliver in a reasonable time frame.

We are still clearing the remaining queue to ensure quick and efficient delivery of outbound emails.

We sincerely regret the inconvenience and trouble caused to you due to this issue. We are working tirelessly towards restoring all the services. We will be updating this forum post with further information in the next 12 hours or earlier if we have more information about the restoration of services.

The fix deployed on our servers to free up the queues is still under progress. We have routed the emails from congested servers to other servers which has helped with the emails deliverability.

The outgoing emails are working with slight delay on some of the servers. We are in the process of draining the queues and further rerouting the emails via other servers. However, this is a time consuming process given the number of servers we have.

Multiple teams are involved in permanently fixing this problem and we sincerely appreciate your patience and cooperation.

The fix deployed to free up the queueing has worked successfully on multiple servers. Our system administrator's team are actively monitoring the progress.

We expect the issue to resolve permanently in the next few hours as the queue clearing is still under progress. We do not have an ETA yet as the deployment is still running.

We thank you for your continued cooperation and patience.

Our restoration efforts are still ongoing to fix the email delay issue on our shared Linux servers. The system administrators are clearing the queue by moving storage spaces across multiple servers in the cluster to free up the queue.

Since the current Eastern time zone's working hours have started, we are expecting further delay as more new emails will start getting queued. However, our team has applied several fixes to mitigate this as much as possible.

We are actively fixing the issue across the infrastructure on the highest priority. We sincerely apologize for the inconvenience caused.

We have received an update from our system administrators regarding the ongoing email deliverability issue. They have currently stabilized the load and fixed one of the clusters and are continuously monitoring it.

The team is currently deploying another patch on the other location's cluster due to which there is still some delay while sending emails.

This issue is being fixed on the highest priority to restore the services as soon as possible. We apologize for the inconvenience caused to you. Please watch this thread for further update.

Our System Administration team have deployed the fix and are going to closely monitor the email services.

We shall continue posting updates regarding any progress on this as soon as we have more details available.

Our System Administration team has identified the cause of the issue and are deploying a fix for it.

We shall continue posting updates regarding any progress on this as soon as we have more details available.

Our system administration team has identified that the emails are getting queued due to an internal issue on the server. They are actively working on fixing and restoring the services as soon as possible.

We shall update this thread with further information. We regret the inconvenience caused to you.

We are currently facing issues with delay in sending emails from a few of our Linux Hosting servers. This only impacts the outgoing emails; incoming emails are working properly.

Our System Administration team is currently investigating this issue and we will update this thread with additional information once available.

We sincerely regret the inconvenience caused to you.