← Homepage Orderbox Status Page

Issue on one of our Windows hosting server

Opened on October 21st, 2021 5:19 pm GMT, last updated October 22nd, 2021 8:54 pm GMT

Resolved

We were closely monitoring the services on the server and we are not seeing any issues with the services now.

We are considering this issue as resolved. Please feel free to contact our support team anytime if you need any help.

Posted October 22nd, 2021 8:54 pm GMT

Monitoring

The replication has been completed successfully and all the mentioned issues with this server are now fixed by our System Administration team. All the services are now up and running fine.

Our Server Administration team is actively monitoring the server to avoid any further issues.

Posted October 22nd, 2021 6:23 pm GMT

Identified

As per the update from our senior administration team, the server replication progress is at 65%.

We will keep you updated about further progress on this thread.

Posted October 22nd, 2021 12:32 pm GMT

Identified

As per the update from our senior administration team, they have initiated the replication process on the server and the current progress is at 21%. This process is consuming more time than expected.

We will keep you updated about further progress on this thread.

Posted October 22nd, 2021 7:03 am GMT

Identified

The optimization process is still in progress.

We do not have an estimate as to how much more time this would take, the system administration team is working on resolving the issue.

We apologize for the inconvenience caused, please follow the thread for further updates.

Posted October 22nd, 2021 12:57 am GMT

Identified

We have identified the root cause of the issues with this Windows hosting server.

We are currently optimizing the files and this will take more 2-3 hours.

We will update this thread with additional information once available.

Posted October 21st, 2021 8:51 pm GMT

Investigating

We are facing issues with one of our Windows hosting server due to which you might face intermittent issues while:

  1. Accessing the Website on a browser

  2. Sending or Receiving Emails

  3. Accessing the Plesk Panel

Server Name: md-plesk-web7.webhostbox.net

Our System Administration team is currently investigating this issue and we will update this thread with additional information once available.

Posted October 21st, 2021 5:19 pm GMT

Affected Services

  • Windows Web Hosting

Affected Servers

  • md-plesk-web7.webhostbox.net