Issue with Let’s Encrypt SSL on Multiple Servers.

The issue on the server side has now been resolved by our server administration team.

If you are facing the issue even after our fix at the server-side, please make sure that you have performed the latest software/OS updates on your computer/ mobile devices (Windows, Android, macOS, etc.)

In the case of Windows machines, install the latest OS updates and perform a reboot to refresh the root certificates cache.

Please feel free to reach out to our support team for any further concerns.

As shared in our previous update, the issue at Let’s Encrypt still continues. We as hosts have made some changes to our servers to solve the issue. The current status is as follows.

Shared Linux and Windows Servers

Our server admin team has rolled out scripts that have already resolved the SSL errors for all domains hosted on our shared servers. IF you still see an SSL error, our scripts will continue to run on the backend and gradually fix the SSL errors for your domains as well.

VPS and Dedicated Servers

You will need to run the following script on Linux/cPanel-based VPS and Dedicated servers manually to fix it sooner.

/scripts/autorepair update_lets_encrypt_cabundles

Let’s Encrypt is receiving a huge number of requests on their provisioning servers from all over the world for issuing new SSLs. Owing to this, the requests sent for your existing packages and requests to issue new SSLs will get queued up and be executed gradually as per the queue at their end.

Feel free to contact our Support team if you do have any doubts or questions.

For the VPS and Dedicated servers with the cPanel control panel, you can fix the issue by running the following auto fixer command from the terminal.

/scripts/autorepair update_lets_encrypt_cabundles

The issue was caused by the DST Root CA X3 certificate that is used in the chain of trust for Let's Encrypt got expired. 

The details about this issue can be found in the following post made by Let's Encrypt about this issue.

https://letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/

Currently, the Lets Encrypt team is working on this to fix the issue on priority. We will update this thread with additional information once available.