Issue on one of our Shared Linux Hosting Servers

We were closely monitoring the DNS service on the server and we are not seeing any issues with the service now.

We are considering this issue as resolved. Please feel free to contact our support team anytime if you need any help.

The DNS connectivity issue has been resolved.

The cause of this issue was a corrupted DNS configuration file which was fixed by the System Administration team and they are now closely monitoring the server.

We will keep the post updated on this. Please feel free to reach out to our support team for any further concerns.

We are facing intermittent DNS connectivity issues on one of our Shared Linux Server due to which you might encounter the following:

1. Accessing the Website on a browser

2. Sending or Receiving Emails

3. Accessing the cPanel

4. Modifying the DNS records in the DNS zone editor

Our System Administration and Network Administration Team have identified the problem to be with DNS query on the server and they are actively working to restore the services.

An update will be provided to this thread as soon as additional information is available.