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Issue on our Shared Linux Hosting Servers

Opened on July 22nd, 2021 2:50 pm GMT, last updated July 28th, 2021 4:33 pm GMT

Resolved

We were closely monitoring the services on the server and we are not seeing any issues with the services now.


We are considering this issue as resolved. Please feel free to contact our support team anytime if you need any help. 

Posted July 28th, 2021 4:33 pm GMT

Monitoring

We could find some performance issues with the CPU utilization. Our senior server team has already taken necessary actions and closely monitoring the server now.


We will keep the post updated on this. Please feel free to reach out to our support team for any further concerns.

Posted July 27th, 2021 1:23 pm GMT

Monitoring

We are seeing improvements with the server performance, however, we are still monitoring the server owing to the temporary glitches that occured. Please keep checking the post for further status updates. 

Posted July 26th, 2021 10:34 am GMT

Monitoring

The services are fine and normal now. We have placed the server under active monitoring. Please feel free to contact support if you need any help. 

Posted July 24th, 2021 6:13 am GMT

Identified

Our system architects team had identified the root cause of the issue and is working towards resolving the problem. We will keep monitoring the situation and will keep you updated on any further progress on the issue.

Posted July 23rd, 2021 1:12 pm GMT

Investigating

One of our Linux Reseller Hosting boxes has been showing signs of slowness and intermittent network connectivity. Our team has already found the issue & working actively towards a solution. You might face intermittent connectivity issues while accessing the services hosted on the servers.
However, we are confident that you will experience much better performance after this fix. We are also ensuring that this unfortunate experience does not repeat in the future.


We thank you for your patience and understanding with us. We will keep updating this thread with continual developments.

Posted July 22nd, 2021 2:50 pm GMT

Affected Services

  • Linux Web Hosting

Affected Servers

  • rs009.webhostbox.net