Intermittent Issue On One of our Shared Windows Server

The server has been rebooted and services are up and running fine. Please feel free to contact our support team if you need any help. 

We have scheduled a reboot for the server today in order to resolve the intermittent issues of the disk latency.

All the services on the server will be affected for approximately 1-2 hours during the time of maintenance.

Scheduled start time: Wednesday 21th July 2021 at 2:30 pm GMT

Duration: 240 minutes

The issue has been identified with the network traffic and the same has been resolved now. We have checked and confirmed that the services are working fine already.

We have put the server under monitoring for now. Please feel free to contact our support team if you see any issues.

We are facing intermittent connectivity and website issues across one of our shared Single Windows servers due to which you might face temporary access problems:

1. Accessing the Website on a browser.

2. Sending or Receiving Emails.

3. Accessing the Plesk panel.

4. Connecting to the database.

5. Managing your CMS (WordPress, Joomla, etc.,).

6. Slow-loading websites.

7. DNS

Our Server and Network Administration Team have identified the network issue and are working towards resolving the same on priority.

While we actively work towards restoring the services, we request you to watch this thread for further updates.