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Intermittent Issue On One of our Shared Windows Server

Opened on July 13th, 2021 5:53 am GMT, last updated July 15th, 2021 4:10 pm GMT

Resolved

The issue has been resolved by our System Architects team.


Please feel free to reach out to our support team for any further queries.

Posted July 15th, 2021 4:10 pm GMT

Identified

Our system architects team has corrected few server settings to resolve the issue. While monitoring the server, we could find that the issue has reappeared today.


Our team is actively working on the issue to resolve it at the earliest. We appreciate your patience. 

Posted July 15th, 2021 6:30 am GMT

Identified

The root cause of the issue has been identified. Our system architects team is currently working on the issue to resolve it at the earliest. We appreciate your patience. 

Posted July 14th, 2021 8:04 am GMT

Investigating

We are facing intermittent connectivity and website issues across one of our shared Single Windows servers due to which you might face intermittent issues while :


1. Accessing the Website on a browser.

2. Sending or Receiving Emails.

3. Accessing the Plesk panel.

4. Connecting to database.

5. Managing your CMS (WordPress, Joomla, etc.,).

6. Slow-loading websites.

7. DNS


Our server and network administration Team has identified the issue and are working towards resolving the same on priority.


While we actively work towards restoring the services, we request you to watch this thread for further updates.

Posted July 13th, 2021 5:53 am GMT

Affected Services

  • Windows Web Hosting

Affected Servers

  • sdin-pp-wb3.webhostbox.net

  • 103.21.58.169