Resolved
The issue has been resolved by our System Administration team.
Please feel free to reach out to our support team for any further queries.
Posted June 22nd, 2021 4:51 pm GMT 
Monitoring
The issue has been identified with the PHP configuration and the same has been resolved now. We have checked and confirmed that the websites are working fine now.
We have put those servers under monitoring for now. Please feel free to contact our support team if you see any issues.
Posted June 22nd, 2021 3:00 pm GMT
Investigating
We are facing connectivity and website issues across a few of our shared Reseller, Multi, and Single Windows servers due to which you might face intermittent issues while :
1. Accessing the Website on a browser (500 ISE, The Fast CGI process exited unexpectedly).
2. Sending or Receiving Emails.
3. Accessing the Plesk panel.
4. Connecting to database.
5. Managing your CMS (WordPress, Joomla, etc.,).
6. Slow-loading websites.
Our server and network administration Team has identified the issue and are working towards resolving the same on priority.
While we actively work towards restoring the services, we request you to watch this thread for further updates.
Posted June 22nd, 2021 9:36 am GMT
Affected Services
- Windows Web Hosting
Affected Servers
- plesk-web16.webhostbox.net
- sdin-pp-wb3.webhostbox.net
- bh-plesk-web2.webhostbox.net
- bh-plesk-web5.webhostbox.net
- sdin-pp-wb4.webhostbox.net
- bh-plesk-web5.webhostbox.net
- bhus-pp-wb10.webhostbox.net
- plesk-web16.webhostbox.net
- sdin-pp-wb3.webhostbox.net