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Intermittent issues on Supersite & Control Panel Login

Opened on May 27th, 2021 8:15 am GMT, last updated May 27th, 2021 9:03 am GMT

Resolved

The previously reported issue with OrderBox Control Panel login and error message being returned while running API calls has been fixed. All services are now operational.


We are continuously monitoring our servers to ensure that services are stable.

Posted May 27th, 2021 9:03 am GMT

Investigating

We are currently facing intermittent issues with control panel login and supersite.

You may encounter the following error upon login to control panel, supersite and while running API calls:


HTTP 415: Unsupported Media Type


Our senior product development team is investigating the issue on priority. We sincerely apologize for the inconvenience caused to you.

Posted May 27th, 2021 8:15 am GMT

Affected Services

  • OrderBox