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SSL Certificate Enrollment issue

Opened on February 18th, 2021 5:57 am GMT, last updated February 18th, 2021 1:45 pm GMT

Resolved

We identified that the CSR enrollment was failing on account of our platform being out of sync with the SSL provider.


We have made the required changes and you should now be able to enroll the CSR for your SSL orders.

Posted February 18th, 2021 1:45 pm GMT

Investigating

We are currently facing issues while enrolling wildcard SSL certificate orders. During the certificate enrollment process you may encounter the following error:


Error: Domain name in the CSR does not match the domain name of the purchased order.


Our product development team is already working on this issue and is trying to fix this as soon as possible. We sincerely regret the inconvenience caused.


Please watch this thread for further updates.

Posted February 18th, 2021 5:57 am GMT

Affected Services

  • OrderBox