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.CN registry connection issue

Opened on February 15th, 2021 2:18 pm GMT, last updated February 20th, 2021 1:23 pm GMT

Resolved

The connectivity issue with the .CN Registry has been resolved.


All stuck actions for domain name registration, renewal, nameserver modification and transfers have been processed successfully.

Posted February 20th, 2021 1:23 pm GMT

Identified

The Chinese offices will resume post the New Year and hence we are assuming that the issue would spill over until next week.

We apologize for the inconvenience caused and will try to have the issue fixed at soon as possible.

Appreciate your patience in the meanwhile.

Posted February 18th, 2021 8:44 am GMT

Identified

Due to the ongoing Chinese New Year, we are unable to receive timely updates from the Registry. Be rest assured, we shall update this thread as soon as we have any additional information.


Your patience in the meantime is highly appreciated.

Posted February 16th, 2021 5:40 pm GMT

Identified

Our development team has identified the issue with regards to .CN Registry connections and are coordinating with the Registry to get the connections up at the earliest.


We will update this thread as soon as the connections are up and functional.


In the meantime, your patience and cooperation are highly appreciated.

Posted February 15th, 2021 5:32 pm GMT

Investigating

We are currently facing connectivity issues with the .CN Registry. Due to this, you may not be able to complete actions that require Registry connections such as domain name registrations, renewals, and transfers.


Please note that this will have no impact on the resolution/working of your already registered domain names.


We are working with the Registry to get this issue resolved at the earliest.


Until then, your patience is appreciated.

Posted February 15th, 2021 2:18 pm GMT

Affected Services

  • Domain Name Registration