Resolved
The issue has now been resolved by our System Administration team.
Please feel free to reach out to our support team for any further queries.
Posted January 28th, 2021 11:03 pm GMT 
Monitoring
The issue has been fixed by our System Administration team and the services are now up and running.
Our Server Administration team is actively monitoring the server to avoid any further downtime.
Posted January 28th, 2021 1:32 pm GMT
Investigating
We are facing intermediate issues on Database IP: 208.91.198.59, Hostname: plesk-mssql3.webhostbox.net which is resulting in affected MSSQL connectivity for your web applications.
You may see the following error.
Error:
Error: Connection to the database server has failed: Failed to update user permissions for domain.tld: SQLSTATE[HY000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server
Error: Username or Password is incorrect
Error: Database does not exist
Our System Administration team is working towards identifying this issue.
Keep a watch on this thread for further updates.
Posted January 28th, 2021 10:36 am GMT
Affected Services
- Windows Web Hosting
Affected Servers
- plesk-mssql3.webhostbox.net
- 208.91.198.59