Resolved

The issue has now been resolved and all the services hosted on the servers are currently functional.

Posted January 21st, 2021 12:47 pm GMT

Monitoring

The services are successfully restored and we are actively monitoring them.

Please feel free to contact our support team if you have any questions.

Posted January 21st, 2021 8:25 am GMT

Identified

We are facing connectivity issues across a few of our Linux and Windows servers due to which you might face intermittent issues while :

1. Accessing the Website on a browser

2. Sending or Receiving Emails

3. Accessing the cPanel/Plesk Panel

Our Network Administration Team has identified the issue to be with multiple Internet Service Providers. Our team is working towards resolving the same on priority.

While we actively work towards restoring the services, we request you to watch this thread for further updates.

Posted January 21st, 2021 6:40 am GMT

Connectivity issues on our Linux and Windows servers

Opened on January 21st, 2021 6:40 am GMT, last updated January 21st, 2021 12:47 pm GMT

Resolved

Monitoring

Identified