Resolved
The issue has been fixed. The server is up and services are running fine.
Posted January 5th, 2021 9:10 pm GMT 
Monitoring
The issue has been identified and fixed by our System Administration team and the services are now up and running.
Our Server Administration team is actively monitoring the server to avoid any further issues.
Posted January 5th, 2021 2:51 pm GMT
Investigating
We are facing intermediate issues on Database IP: 208.91.198.59 , Hostname: plesk-mssql3.webhostbox.net which is resulting in affected MSSQL connectivity for your web applications.
You may see the following error.
Error:
Error: Connection to the database server has failed: Failed to update user permissions for domain.tld: SQLSTATE[HY000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server
Our System Administration team is working towards identifying this issue.
Keep a watch on this thread for further updates.
Posted January 5th, 2021 6:58 am GMT
Affected Services
- Windows Web Hosting
Affected Servers
- DB
- Server
- IP:
- 208.91.198.59
- plesk-mssql3.webhostbox.net