The issue has now been resolved by our System Administration team.
Please feel free to reach out to our support team for any further queries.
The restoration process is completed and all the services are now up and running.
Our Server Administration team is actively monitoring the servers to avoid any further downtime.
The restoration process is still in progress. At present 1931 accounts have been restored of the total 1983.
The restoration process is still in progress. At present 1775 accounts have been restored of the total 1983.
The restoration process is still going on. Around 904 accounts have been restored as of now from the total 1983.
The restoration process is still going on. Around 649 accounts have been restored as of now from the total 1983.
The restoration process is still going on. Around 300 accounts have been restored as of now from the total 1983.
The restoration process is still going on. Around 238 accounts have been restored as of now from the total 1983.
Our resolver teams planned to perform a complete restoration of the accounts from the available backup. Around 100 accounts have been restored as of now from the total 1983.
Our server administration team has identified the cause of the reported issue and are working towards resolving the same at the earliest.
While we actively work toward restoring the services, we request you to watch this thread for further updates.
We are currently facing issues on one of our Reseller Linux Hosting Server because of which the services hosted on the server are facing issues.
You may face web, database, email, and additional issues while accessing these servers.
Our System Administration team is already looking into the problem. We will keep you updated with the issue details as soon as we complete our initial investigation.
We request you to follow this thread for further updates.
Affected Services
Affected Servers