Issue with Roundcube in Shared Hosting Servers

The issue stands resolved and the Roundcube webmail service is operational.

Please feel free to reach out to our support team for any further concerns.

As per the latest update from our server administration team, a patch has been applied for cPanel for all the affected servers and the issue with Roundcube webmail is now resolved.

The team is currently monitoring the affected servers that have been patched to ensure the issue does not recur.

The Cpanel had released a patch in the latest update to fix the issue we are facing with the Roundcube. We are already in the process of applying this patch on our shared servers. We will update the status of the process as soon as the patch is applied on all the servers.

Our server administration team is working with the cPanel team to get the issue resolved at the earliest. 

Please follow this thread for further updates.

We are currently facing issue on our Shared Hosting Servers because of which the webmail ( Roundcube interface ) is showing Internal Server Error when the refresh button is clicked

Our System Administration team is already looking into the problem. We will keep you updated with the issue details as soon as we complete our initial investigation.

As a temporary workaround, we would suggest you use Horde webmail or any other email client for email functionality

We request you to follow this thread for further updates.