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Issue on our Cloud Hosting/Wordpress Hosting Servers.

Opened on September 21st, 2020 10:30 am GMT, last updated September 22nd, 2020 2:50 am GMT

Resolved

The issues with the cloud servers have been fixed by our Server Administration Team. The services are up and running fine now.


You can contact our support team in case of any further queries.



Posted September 22nd, 2020 2:50 am GMT

Monitoring

The issue has been fixed by our System Administration team and the services are now up and running.


Our Server Administration team is actively monitoring the servers to avoid any further downtime.

Posted September 21st, 2020 11:26 pm GMT

Investigating

Our System Administration team is encountering with multiple crashes while trying to restore the services of the server and hence it is taking more than expected time. we shall keep this thread updated with any progress that is made towards the solution.

Posted September 21st, 2020 8:00 pm GMT

Investigating

There is an issue in our storage backend, impacting website availability for Cloud US and Wordpress hosting customers. The servers affected are as listed below:

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cs11.webhostbox.net

cs12.webhostbox.net

cs13.webhostbox.net

cs14.webhostbox.net

cs15.webhostbox.net

cs16.webhostbox.net

cs17.webhostbox.net

cs18.webhostbox.net

cs19.webhostbox.net

cs20.webhostbox.net

cs21.webhostbox.net

cs22.webhostbox.net

cs23.webhostbox.net

cs24.webhostbox.net

cs25.webhostbox.net

wp1.webhostbox.net

wp2.webhostbox.net

wp3.webhostbox.net

wp4.webhostbox.net

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Our System Administration team is diligently working on restoring the services and we shall keep this thread updated with any progress that is made towards the solution.

Posted September 21st, 2020 2:28 pm GMT

Investigating

We are currently facing issues on our Cloud US/Wordpress Hosting Servers because of which the websites hosted on the server are not accessible at the moment.


You may face issues while accessing the services hosted on these servers.


Our System Administration team is already looking into the problem. We will keep you updated with the issue details as soon as we complete our initial investigation.


We request you to follow this thread for further updates.

Posted September 21st, 2020 10:30 am GMT

Affected Services

  • Linux Web Hosting