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G-Suite Issue with admin account set up

Opened on July 8th, 2020 2:20 pm GMT, last updated July 9th, 2020 7:04 am GMT

Resolved

The G-Suite Admin setup was failing because of a code issue at Google's end. Google has acknowledged the issue and has rolled back the affected code which fixed the issue. 


The Admin account can now be created without any issues.

Posted July 9th, 2020 7:04 am GMT

Identified

On investigating further our development team noticed that the setup of the Admin account is failing, where the token is used as part of the get call sent to Google. Therefore we have reached out to Google and they have acknowledged the issue and have engaged its Engineering Team to solve this at the earliest.


We shall update the post as soon as there is any progress on the same.

Posted July 8th, 2020 6:07 pm GMT

Investigating

We have identified that newly added/transferred G-Suite orders are encountering an issue with the Admin account set up. You may face the below error:


"Oops, something went wrong. Please try again later.”


Our product development team is now working towards getting the issue resolved as soon as possible. We will update this thread as soon as we have any further information.

Posted July 8th, 2020 2:20 pm GMT

Affected Services

  • OrderBox