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Issue on one of our Linux hosting servers

Opened on June 29th, 2020 12:24 pm GMT, last updated July 1st, 2020 11:50 am GMT

Resolved

The issue has now been resolved by our System Administration team.


Please feel free to reach out to our support team for any further queries

Posted July 1st, 2020 11:50 am GMT

Monitoring

Our system administration team is investigating the intermittent issues on the server with respect to website resolution.


While we actively work towards a fix, we request you to follow this thread for further updates.

Posted July 1st, 2020 5:50 am GMT

Resolved

The issue has been resolved by our server administration team.


Please feel free to reach out to our support team for any further concerns.

Posted June 30th, 2020 11:13 pm GMT

Monitoring

We have seen intermittent issues with the server and this has been already resolved.


Our Server Administration team is actively monitoring the server to avoid any further downtime.


Posted June 30th, 2020 2:04 pm GMT

Resolved

The recovery has been completed and the MySQL service is running fine.


Please feel free to reach out to our support team for any further concerns.

Posted June 30th, 2020 4:12 am GMT

Monitoring

The recovery has been completed and the MySQL service is up and running fine.


Our server administration team is actively monitoring the server to avoid any further downtime.


Posted June 30th, 2020 1:00 am GMT

Identified

Our server administration team is currently performing a MySQL recovery on the server. The recovery should be completed within the next 8 to 10 hours.


We request you to follow this thread for further updates.

Posted June 29th, 2020 9:00 pm GMT

Investigating

The issue has resurfaced and the MySQL service on the server is down. The websites hosted on the server will not be accessible at the moment.

Our server administration team is already looking into the problem. We will keep you updated with the issue details as soon as we complete our initial investigation.


We request you to follow this thread for further updates.

Posted June 29th, 2020 6:54 pm GMT

Monitoring

The issue has been identified and fixed by our System Administration team and the services are now up and running.


Our Server Administration team is actively monitoring the server to avoid any further downtime.

Posted June 29th, 2020 1:55 pm GMT

Investigating

We are facing intermittent issues on one of our shared hosting servers and the websites hosted on the server are not accessible at the moment.


You may face database connectivity or website connectivity issues.


Our system administration team is already looking into the problem. We will keep you updated with the issue details as soon as we complete our initial investigation.


We request you to follow this thread for further updates.

Posted June 29th, 2020 12:24 pm GMT

Affected Services

  • Linux Web Hosting

Affected Servers

  • bh-70.webhostbox.net