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Issues while installing AutoSSL on Linux Shared hosting

Opened on June 10th, 2020 10:08 am GMT, last updated June 10th, 2020 11:19 pm GMT

Resolved

The AutoSSL issue has been completely resolved.


Please feel free to reach out to our support team for any further concerns.

Posted June 10th, 2020 11:19 pm GMT

Monitoring

The AutoSSL issue has been fixed. You should be able to install or renew the SSL certificates now.


We are still monitoring it to avoid any further issues.

Posted June 10th, 2020 10:04 pm GMT

Identified

We have identified that the issue is due to the maintenance scheduled at the autossl service provider's end - Let's Encrypt. The maintenance window is scheduled as follows:


Start Time: June 9, 2020, 17:00 UTC

End Time: June 10, 2020, 17:00 UTC


For more updates, you can refer to Let's Encrypt's website - https://letsencrypt.status.io/


Once the maintenance is completed, we will verify the same on our servers and update this thread.  Please follow this thread for further updates.

Posted June 10th, 2020 12:50 pm GMT

Investigating

We are currently facing an issue while installing AutoSSL on the websites hosted on our Linux shared hosting servers.


Our system administration team is already looking into the problem. Please follow this thread for further updates.

Posted June 10th, 2020 10:08 am GMT

Affected Services

  • Linux Web Hosting