Webmail login issues on our Business and Enterprise email service

The issue with the webmail logins has been resolved. 

As per our server administration team, our server administration team had identified that an expired root certificate within the CA bundle chain was causing this issue and they have reinstalled the certificates with the missing details. All the reported issues have been fixed now.

For now, the logins via webmail are functional as the servers have been kept under observation for the next 24 hours.

We sincerely regret the inconvenience caused. We thank you for your patience and understanding.

Please contact support through your preferred channel, if you still face any further issues.

Our development team has identified that an expired root certificate in the certificate chain was causing this issue and they have made the necessary changes. All the reported issues have been fixed now.

The logins via webmail and mailing services are currently functional. We will still continue to monitor the services for the next 24hrs.

We sincerely regret the inconvenience caused. We thank you for your patience and understanding.

Please contact support through your preferred channel, if you still face any further issues.

We are facing login issues with our Business and Enterprise email service, due to which you might encounter an error “Login failed: please check your credentials." while accessing your account via the webmail interface. 

Our System Administration team is currently working on fixing the issue. 

Please keep an eye on this thread for further updates.