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Intermittent Login Issues for Control Panel

Opened on March 26th, 2020 5:10 am GMT, last updated April 2nd, 2020 10:36 am GMT

Resolved

As stated previously, we experienced a brute force attack on the Login Authentication Servlet from multiple IPs, which caused the Login issue.


You should not be encountering login issues as of now. However, should you have any concerns, please feel free to connect with our support team.

Posted April 2nd, 2020 10:36 am GMT

Monitoring

We experienced a brute force attack on the Login Authentication Servlet from multiple IPs, which caused the Login issue.

The Development Team has mitigated this and things are under control. You should now be able to login to your Control Panel without any issues.

We are closely monitoring ours servers to ensure that there is no further disruption.

Posted March 26th, 2020 6:33 am GMT

Investigating

You may face intermittent login issues while trying to access the OrderBox Control Panel. Please note that this is not affecting all reseller accounts, however, should you face the login issue, rest assured that we are working on resolving this on priority.

Please watch this thread for further updates on this issue.

Posted March 26th, 2020 5:10 am GMT

Affected Services

  • OrderBox