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Issue with Shared Linux Hosting Server

Opened on March 10th, 2020 6:51 pm GMT, last updated March 10th, 2020 11:24 pm GMT

Resolved

As part of the mitigation process, the primary IP of the server has been changed to 162.241.148.158 from 162.241.148.253.


If you are using remote nameservers or Orderbox nameservers(branded or unbranded), kindly change the A record of the site to 162.241.148.158. Please wait for 6-8 hours for the DNS changes to propagate. 


Please feel free to reach out to our support team for any further queries.

Posted March 11th, 2020 6:56 am GMT

Resolved

The issue with the server has been resolved by our System Administration team.


Please feel free to contact the support team in case of any issues. 

Posted March 10th, 2020 11:24 pm GMT

Investigating

We are observing an attack on cp-ht-11.webhostbox.net due to which you might face issues while accessing your websites, cPanel/WHM and other services hosted on the server.


Our Network Administration team has identified the source of the attack and is working towards mitigating it.


While we are actively working towards restoring services, we request you to watch this thread for further updates.

Posted March 10th, 2020 6:51 pm GMT

Affected Services

  • Linux Web Hosting

Affected Servers

  • cp-ht-11.webhostbox.net