Intermittent issues in Business and Enterprise email.

The internal network-related error which caused intermittent login issues within our email service has been resolved.

We will continue to actively monitor our Email servers.

We thank you for your constant patience and understanding of this situation.

The issue was identified and caused due to an internal network related error which has been resolved.

Our teams shall continue to gather reports and monitor the email service for the next few hours.

Please contact support through your preferred channel in case of any concerns.

We are facing intermittent issues with our Business and Enterprise email services.

You will encounter the error  “The connection to remote server us2.imap.mailhostbox.com was refused or timed out while attempting to connect” or “Unable to connect to mail server. Possible reasons: The mail server is (temporarily) down or there are network connection problems. Please try again in a few minutes.”

The System Administration Team has been alerted and work is underway to get this issue resolved at the earliest. 

Please do watch this thread for further updates.