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Mail Delivery issue on Shared Linux Hosting Server

Opened on August 7th, 2019 1:12 pm GMT, last updated August 7th, 2019 4:33 pm GMT

Resolved

The email delivery on our Linux Shared Hosting infra has been fixed. You should be able to send email from Linux Shared Hosting infra.


Please feel free to reach out to our support team in case you are still facing any problems.

Posted August 7th, 2019 4:33 pm GMT

Investigating

We are currently facing an issue with our Cloudmark Gateway server, due to which you might face one of the issues mentioned below while sending emails from our Linux Shared Hosting infra:


1. Delay in delivery of emails.

2. Mails stuck in the mail queue / Non Delivery with no bounce. 


Our server administration team is aware of the issue and working on identifying the problem. Please note that this affects only outbound emails and you should not face any issues with receiving.


Please watch this thread for further updates.

Posted August 7th, 2019 1:12 pm GMT

Affected Services

  • Linux Web Hosting

Affected Servers

  • Linux

  • Hosting

  • Server