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Email: Password PopUp

Opened on June 17th, 2019 6:05 am GMT, last updated June 17th, 2019 8:11 am GMT

Resolved

The internal network related error which caused password pop issues with the mail client has been resolved. We will continue to actively monitor our Email servers.


We thank you for your constant patience and understanding of this situation.

Posted June 17th, 2019 8:11 am GMT

Monitoring

The issue was identified and caused due to an internal network related error which has been resolved. Our teams shall continue to gather reports and monitor the email service for the next few hours.


Additionally, our knowledge base is available 24/7 or please contact support through your preferred channel in case of any concerns.

Posted June 17th, 2019 6:46 am GMT

Investigating

We are facing an issue on our Email infrastructure where you will see password pop-ups on the mail client. We have escalated the issue to the System Administration team and they are working on it.


Please watch this thread for further updates.

Posted June 17th, 2019 6:05 am GMT

Affected Services

  • Email Hosting

Affected Servers

  • us2.imap.mailhostbox.com

  • us2.pop.mailhostbox.com