Webmail login issues on our Business and Enterprise email service.

This issue has been identified and resolved by our server administration team. 

As per their analysis, the webmail login issue occurred due to load on one of the databases in the OX database cluster. 

We do regret the inconvenience caused; feel free to contact our support helpdesk if you require any further assistance or support.

We were facing Webmail Login issues with our Business and Enterprise email services.

You might have encountered the error  “504 Gateway Time-out" while accessing your account via the webmail interface.

Our System Administration team had quickly identified the issue and pushed a patch to fix the issue. You should not face any errors while accessing the webmail interface. However, we shall continue monitoring the server for the next few hours to ensure that there are no further problems.

We thank you for your continued patience and understanding of this situation.