Network Issues on KVM VPS / Dedicated Servers

All affected boxes are online, Our Sysops team is in touch with KernelCare regarding today's events asking for a path which will fix permanently fix these issue for all future releases. 

Thank you for your patience while we resolved this! If you're still experiencing issues, please drop us a line. 

At this time, majority of all the affected boxes are online. We are still working with our DC Ops team to get all the remaining boxes online.  

We're truly sorry for disrupting your day.

The outage is only on the boxes where kernelcare ran automatically, we have rebooted these boxes but are still seeing issues while connecting to the network. We're looking into this further, and will keep updating with new information.

We have identified the root cause, initial investigations suggest that the outage is due to kernelcare running automatically causing reboots on boxes. 

Please watch this thread for more updates.

We are currently facing network issues with all our US hosted KVM VPS and Dedicated Servers.

Services Impacted: All Services

Please watch out for this thread for more details.