Intermittent login issues in Business and Enterprise email.

The network related error which caused intermittent login issues within our email service has been resolved.

We will continue to actively monitor our Email servers.

We thank you for your constant patience and understanding of this situation.

The issue was identified and caused due to an internal network related error which has been resolved.

We shall continue to monitor our network/service for the next few hours.

Additionally, our knowledge base is available 24/7 or please contact support through your preferred channel in case of any concerns.

We were facing intermittent login issues with our Business and Enterprise email services.

You will encounter the error  “Connection Error” OR “An error occurred inside the server which prevented it from fulfilling the request. (LGI-0003)” while opening your account via the webmail interface.

Some clients could also face intermittent password pop-up issues while accessing your email account via the Email Client i.e. Outlook/ Thunderbird, etc.

Please watch this thread for further updates.