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Webmail Login issues for Business and Enterprise Emails

Opened on October 29th, 2026 10:17 am GMT, last updated October 29th, 2026 5:00 pm GMT

Resolved

The intermittent login issues affecting our Business and Enterprise Email services have been fully resolved. Post-resolution monitoring confirms that users can access their accounts through both the Webmail and Email client interfaces without encountering the “Login Failed” error.

Our System Administration team has restored the affected services, and subsequent checks confirm that login functionality is operating normally and remains stable.

Monitoring has been completed, with no further issues observed. All affected services are functioning as expected.

We apologize for the inconvenience caused and sincerely appreciate your patience and understanding throughout the resolution process.

Posted October 29th, 2026 5:00 pm GMT

Monitoring

The intermittent login issues affecting our Business and Enterprise Email services have been resolved. Users should now be able to access their accounts through the Webmail and Email client interface without encountering the “Login Failed” error.

Our System Administration team has restored the affected services, and initial checks indicate that login functionality is operating normally.

We will continue to closely monitor the services to ensure stability and address any recurrence if required.

We apologize for the inconvenience caused and appreciate your patience and understanding.

Posted October 29th, 2026 10:36 am GMT

Investigating

We are currently experiencing intermittent login issues affecting our Business and Enterprise Email services. As a result, users may encounter a “Login Failed” error when attempting to access their accounts through the Webmail interface.

Along with this you will also face issues configuring or accessing your Business/Enterprise emails via any email client.

Our System Administration team is actively investigating the issue and working to restore normal service as soon as possible.

We apologize for the inconvenience caused and appreciate your patience and understanding while we work towards a resolution.

Posted October 29th, 2026 10:17 am GMT

Affected Services

  • Email Hosting