We are experiencing an issue with IMPS payments made through the Auto NEFT feature due to which the amount is not getting credited to the Reseller Account. We have reported this to our payment provider, and they are currently investigating the matter.
Rest assured, once the funds reflect in the Virtual Account, they will be credited to your Reseller Account. In the meantime, you can use the other active payment methods available under My Billing > Add Funds.
We appreciate your patience and understanding.
Affected Services