Emergency Maintenance – Helpdesk

The intermittent issue affecting our Helpdesk, which impacted customers’ ability to connect with our Support and Sales teams, initiate chats, and raise support tickets, has been resolved.

Our CRM provider has restored the affected services, and we have confirmed that Helpdesk functionality is operating normally.

We will continue to monitor the services to ensure stability. We apologize for the inconvenience caused and appreciate your patience and understanding.

We have identified an intermittent issue with our Helpdesk, which is impacting clients’ ability to connect with our Support and Sales teams, including initiating chats or raising support tickets.

The issue has been identified as being related to our CRM provider. They are currently investigating the issue, and our team is closely monitoring the situation.

We will provide a further update once we have more information or the services are fully restored.

We apologize for the inconvenience and appreciate your patience and understanding.

Our Helpdesk is currently undergoing emergency maintenance. Due to this, you may be temporarily unable to initiate a chat or raise a support ticket.

We apologize for the inconvenience and appreciate your patience and understanding. Our team is working to restore the Helpdesk services at the earliest.

We will share an update once the services are restored.