Intermittent database issues with multiple Shared Windows Servers

The issue affecting our Shared Windows Servers has been fully resolved.

Following continued monitoring, we can confirm that all impacted services, including websites, Plesk and databases, are operating normally and remain stable. No further service disruptions related to this incident have been observed.

If you continue to experience any issues accessing your services, please reach out to our Support team for assistance.

We sincerely apologize for the inconvenience caused and appreciate your patience, cooperation, and understanding throughout this incident.

The MSSQL database service issue affecting some Windows Shared Hosting servers has been resolved. The affected MSSQL server was rebooted, which successfully restored database connectivity.

The investigation indicates that spikes in CPU and memory utilization may have caused resource exhaustion, resulting in the MSSQL service becoming unresponsive.

If you continue to experience any issues accessing your websites or databases, please reach out to our Support team for further assistance.

We appreciate your patience, cooperation, and understanding throughout this incident. Further updates will be shared if required.

We are currently experiencing an issue with the MSSQL database service on some Windows shared hosting servers. As a result, websites that rely on MSSQL databases may experience errors or may be temporarily inaccessible.

Websites that do not use a database are not affected and continue to function normally.

Our team is actively investigating the issue and working towards restoring the affected service. We apologize for the inconvenience and appreciate your patience and understanding.