Issue while accessing cPanel/Plesk & websites from Airtel network

Our Server Administration team have completed the required monitoring and confirmed that connectivity has been fully restored and services are operating normally.

The issue was related to a third-party network provider, and the necessary remediation has been successfully implemented to restore access for customers using the Airtel network. Customers should now be able to access their websites, cPanel/Plesk, and WHM services normally without any further connectivity issues.

No further impact is expected at this time. Our teams will continue to monitor the environment to ensure continued stability.

We sincerely regret the inconvenience caused and appreciate your patience, understanding, and cooperation while our teams worked with the relevant network provider to resolve the issue.

The connectivity issue affecting access to websites and cPanel/Plesk for customers using the Airtel network has been resolved.

The issue was identified as being related to a third-party network provider, and the relevant team has taken the necessary action to restore connectivity.

Services should now be accessible normally. We will continue to closely monitor the situation to ensure stability and prevent any further impact.

Thank you for your patience and understanding.

We’re currently experiencing an issue affecting access to websites and cPanel/plesk for customers using the Airtel network.

Our team is working closely with the relevant network team to investigate the issue and restore access as quickly as possible.

In the meantime, if you’re unable to access your website or cPanel/plesk, please try connecting through another network, such as a different ISP or a mobile hotspot. This should allow you to access your services while the issue is being resolved.

We’ll share further updates as soon as more information becomes available.