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Connectivity Issue with Neustar Registry

Opened on November 13th, 2018 6:46 pm GMT, last updated November 14th, 2018 10:34 am GMT

Resolved

There was a scheduled maintenance carried out by Neustar Registry which caused the connectivity issue for approximately 4 hours.

Once the maintenance was completed by the Registry, the connections were back up.

Posted November 14th, 2018 10:34 am GMT

Monitoring

Connectivity issues with Neustar Registry has been resolved.

All new actions for Registration, Renewal or Transfer should go through successfully now.

We will continue to actively monitor the connections to prevent any connectivity issue from occurring again.

Posted November 13th, 2018 8:14 pm GMT

Investigating

We are currently facing connectivity issues with the Neustar Registry. Due to this, you may not be able to complete actions that require registry connections such as domain name registrations, renewals, transfers, name server modifications etc.


Please note that this will have no impact on the resolution/working of your already registered domain names.


We are working with the Registry to get this issue resolved at the earliest.

Posted November 13th, 2018 6:46 pm GMT

Affected Services

  • Domain Name Registration
  • OrderBox