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Mail receiving issue

Opened on November 7th, 2018 5:43 am GMT, last updated November 8th, 2018 12:54 am GMT

Resolved

The issue with the email receiving on our servers has been resolved. You should now be able to receive incoming emails without any issue.

Posted November 8th, 2018 9:58 am GMT

Resolved

The issue has been identified and resolved. We shall continue to actively monitor the incoming mails for the next few hours.  


Thank you for your continued patience and cooperation. 

Posted November 8th, 2018 9:57 am GMT

Investigating

We are still seeing intermittent issues on receiving emails in our Linux shared hosting servers. You may see bounce mails with error message as mentioned below:


The response from the remote server was:

550 "mail-vk1-f176.google.com [209.85.221.176]:41883 is in an RBL, see "


Our senior administrators are working on resolving this issue at the earliest. We regret the inconvenience caused to you.


We will keep you posted regarding the status through this thread.

Posted November 7th, 2018 5:43 am GMT

Affected Services

  • Linux Web Hosting