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Intermittent issues with our Reseller Linux Hosting servers

Opened on August 3rd, 2026 4:57 pm GMT, last updated August 4th, 2026 1:20 am GMT

Resolved

The incident affecting a few Reseller Linux Hosting servers has been fully resolved. All impacted services, including websites, emails, DNS services, and cPanel/WHM access, are now operating normally.

Following validation by our Server Administration Team, the incident has been closed. No further impact is expected.

We appreciate your patience and understanding while we worked to restore services, and we sincerely apologize for any inconvenience caused.

Posted August 4th, 2026 1:20 am GMT

Monitoring

The connectivity issue affecting a few Reseller Linux Hosting servers has been resolved, and all services have been restored.

Our Server Administration Team is actively monitoring the affected servers to ensure continued stability. We will provide a final update once we confirm the issue has been fully resolved.

We apologize for the inconvenience caused and thank you for your patience.

Posted August 4th, 2026 12:03 am GMT

Identified

We are currently experiencing connectivity issues affecting a few of our Reseller Linux Hosting servers due to an issue encountered during a drive swap activity.

As a result, you may experience:

  • Difficulty accessing websites, emails, and DNS services.
  • Difficulty accessing the cPanel/WHM control panel.

Our Server Administration Team has identified the cause and is actively working to restore services at the earliest. We are closely monitoring the progress and will provide further updates as soon as more information becomes available.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Posted August 3rd, 2026 7:48 pm GMT

Investigating

We are facing connectivity issues across a few of our Reseller Linux Hosting servers due to which you might face issues while:

Accessing the Website, Emails, and DNS.

Accessing the cPanel/WHM Panel.

Our Server Administration Team is working to restore services. An update will be provided to this thread as soon as additional information is available.

Posted August 3rd, 2026 4:57 pm GMT

Affected Services

  • Linux Web Hosting

Affected Servers

  • bh-ht-1.webhostbox.net

  • bh-ht-2.webhostbox.net

  • bh-ht-4.webhostbox.net