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Intermittent Helpdesk Portal Issues

Opened on July 22nd, 2026 1:18 pm GMT, last updated July 22nd, 2026 5:00 pm GMT

Resolved

The intermittent issues affecting the Helpdesk Portal have now been resolved, and the service is operating normally.

Our team has implemented the necessary fixes and will continue to monitor the platform closely to ensure ongoing stability. We sincerely appreciate your patience and understanding while we worked to restore the service.

If you continue to experience any issues, please reach out to our support team for assistance.

Posted July 22nd, 2026 5:00 pm GMT

Monitoring

The intermittent issues affecting the Helpdesk Portal have now been resolved, and the service is operating normally.

Our team is currently monitoring the platform closely to ensure continued stability. We appreciate your patience and understanding while we worked to resolve this issue.

We will continue to monitor the service and provide updates if necessary.

Posted July 22nd, 2026 1:45 pm GMT

Investigating

We are currently experiencing intermittent issues with our Helpdesk Portal. As a result, you may notice slow loading times, errors while accessing the portal, or occasional disruptions in functionality.

Our team is actively investigating the issue and working to restore normal service as quickly as possible. We appreciate your patience and understanding while we work on resolving this.

We will provide further updates as soon as more information becomes available.

Posted July 22nd, 2026 1:18 pm GMT

Affected Services

  • OrderBox