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Mail receving Issue

Opened on November 5th, 2018 9:04 pm GMT, last updated November 6th, 2018 5:03 am GMT

Resolved

The issue with the email receiving on our servers has been resolved. You should now be able to receive incoming emails without any issue.

Posted November 8th, 2018 9:55 am GMT

Monitoring

The issue with the email receiving on our servers has been resolved. You should now be able to receive emails without any issue. We request you to verify the same at your end.


We shall continue monitoring our system for the next few hours.

Posted November 5th, 2018 9:52 pm GMT

Investigating

We are currently facing issues with mail service on our Linux shared servers. This is affecting the mail receiving functionality. 


You may get one of these errors below:


For Email Hosting servers:


521 5.7.1 Service unavailable; client blocked using zen.spamhaus.org Please see http://support.mailhostbox.com/email-administrators-guide-error-codes/ for explanation of the problem.


For Linux Shared Hosting:


550 "JunkMail rejected - IP is in an RBL, see v=spf1 a -all"


Our senior administrators are working on resolving this at the earliest.


We are extremely sorry for the inconvenience caused. Please watch this thread for further updates.

Posted November 5th, 2018 9:04 pm GMT

Affected Services

  • Linux Web Hosting
  • Email Hosting